Question Paper

COMMON GUIDELINES FOR MODEL QUESTION PAPER PATTERN In view of current challenges in imbibing quality in MBA education, the following changes are proposed by the Board of Examination in the Evaluation pattern of I Semester MBA from Jan/Feb 2012 examination on wards. Construct of Question Paper All 8 Modules should be given importance and questions need to be jumbled from all modules. No question should be set from practical component part of the syllabus. Theory based courses Subjects Knowledge based questions 1.Any 3 questions to be answered by setting 6 questions. 2. All modules must be given equal importance 12MBA11, 12MBA12,12MBA15 and 12MBA16 Q1- 3 + 7 +10 Q2- 3 + 7 +10 Q3- 3 + 7 +10 Q4- 5+5+10 Q5- 5+5+10 Q6- 5+15 or 10+10 Note: In 12 MBA 12, : One full question (all parts) consisting of simple problems from Mod 3 (Except Demand forecasting) and Mod 8 only to be set. Q7- a. b. c. d. 5X4 = 20 marks Q8. a. Theoretical model for analyzing case b. Sub question 1 c. Sub question 2 d.S ub question 3 5X4=20 Marks Theory+ Problem based courses (40% Theory + 60% Problems) 12MBA13& 12MBA14 Q1- 3 + 7 +10 Q2- 3 + 7 +10 Q3- 3 + 7 +10 Q4- 5+5+10 Q5- 5+5+10 Q6- 5+15 or 10+10 Note: One full question (all parts) must be full of theory only Skill based questions 1. One question Compulsory 2. Equal importance must be given for all modules Ability based question(s) Case let Compulsory Q7- a. b. c. d. 5X4 = 20 marks Q8. 10+10 or 5+15 or 5X4=20 Problem and / or theory combination. Content of Question Paper Part-A: Knowledge based questions (Q1 to Q6 – Answer any 3) A. Mark questions Short questions which demand answer not more than a paragraph and which test the understanding of concept of the contents prescribed in the syllabus. Answering this should not take more than 4 minutes by an average student. B. 5 Marks questionsSemi-descriptive questions which demand answer not more than two paragraphs and which test the understanding of concept and / or scope of the concept or short problem. Answering this should not take more than 7 minutes by an average student. C. Marks questionsDescriptive questions which demand answer not more than 0ne page which test the understanding of the scope and description of the contents or moderate problem of the syllabus. Answering this should not take more than 10 minutes by an average student. D. 10 Marks questionsEssay questions which demand answer not more than 3 pages which test the understanding of concept with practical illustrations of the contents or long problem of the syllabus. Answering this should not take more than 15 minutes by an average student. E. 5 Marks questionsNarrative Essay question which demands answer not more 4 pages which test the narrative ability of student related to the concept and its scope with practical illustrations or a very lengthy problem of the syllabus. Answering this should not take more than 22 minutes by an average student. Part-B: Skill based questions (Q7 Compulsory) 5 Marks X 4 QuestionsThis question tests the degree of skill acquired by the student in the subject area of prescribed syllabus. This should cover the application part of the contents of the syllabus. Answering this should not take more than 30 minutes by an average student.Part-C: Ability based questions (Q8 Compulsory) 5 Marks Question – This question is to test the selection of theoretical model used in case analysis. 5MarksX3 Questions – These questions are to test ability acquired by the Students to analyze the case and to provide the trivial solutions to the case situation. Answering this should not take more than 30 minutes by an average student. Note: Refer Question Bank and model question paper(s) for more clarity. 12MBA11 MANAGING THE ORGANISATION Model Skill based questions 1. †An employee is dissatisfied as he was reporting to two bosses†. ow do you solve this problem? —-Fayal’s Principles 2. â€Å"An Honest individual is made in charge of marketing department. In due course he developed negative job efficacy† how do you address this problem? —-Role disability 3. In the sky the clouds take the different shapes of imagination. Why? ——Perception 4. Sham got his double increment in salary of Jan 2012. His motivational graph turned down by July 2012 after settling his proposed budget for that month. Describe why? —–Maslow’s 5. â€Å"Defense people are more effective than civilian† substantiate——-Leadership style 6. Modern Indian management is more powerful rather than traditional† Substantiate–Theory X and Theory Y 7. â€Å"The out punch time of a boss will be first out punch in an organization† Substantiate. — Organization Culture 8. â€Å"While reworking the defective product, more mistakes will happen† Substantiate. —Work stress 9. â€Å"The CEO is thinking of uniformity of production, where as the marketing e xecutive focus for high production to match the demand† Who is correct? Why? — Strategic and operational decision making Managing Organisations-12MBA11 Model Question paper PART- A Answer any three full questions 1 (a) Define Personality. b) What are the different types of Control? Give an example for each. (c) Explain the managerial roles expected by modern organizations. 2. (a) What is empowerment? (b) Differentiate between groups and teams. (c) Explain the personality attributes influencing OB. 3. (a) What is Esprit de Corps? (b) â€Å"Planning and Controlling are inseparable†. Comment (c ) Explain the perceptual process with suitable examples 4. (a) What is an ideal span of control? Why? (5marks) (5 marks) (3 marks) (7 marks) (10 marks) (3 marks) (7 marks) (10 marks) (3 marks) (7 marks) (10 marks) b) â€Å"Too many controls in an organization declines creativity†. Comment. ( C) An employee is extremely productive, but has been showing signs of work str ess and is facing problems adapting to organization culture. As a manager how would you handle this employee? (10 marks) 5. (a )State the techniques used in decision making? Which technique will you adopt? (5 marks) (b) Write a note on contribution of Peter F Drucker to the evolution of management thought. (5 marks) (C)State the different types of organization structures in use? Explain any one 6. (a) What are the dimensions of emotional intelligence ? b) State any five principles of Henry Fayal. (c ) Explain the role of emotions in the formation of attitude . (10 marks) (5 marks) (5 marks) (10 marks) PART- B ( compulsory) 4X5 Marks=20 7. (a). Abnormal features always have long perceptivity. Why? (b) Setting objective in advance and chasing is good for Individual and organization. Substantiate (c) It has often been stated that most work within an organization is done informally. Comment (d) In modern organization, the employee and employer relationship is mandatory. However, the con flicts arise. How do you resolve this? 8. Case Study PART- C (compulsory) Mr.Ranjan Kumar is the Managing Director of a soap manufacturing company. To increase sales, the Board of Directors wanted to start a full fledged marketing department; Mr. Kumar is entrusted with the task of finding a suitable candidate to head the proposed marketing department. After considering a number of candidates, he has narrowed down his choice to two persons: Vishwanath Dutt and Rajnarain. Mr. Vishwanath Dutt has excellent track record in the company. During his fruitful association with the company, to be precise 10 years, he has always shown a high degree of enthusiasm and initiative in his work.He is still young (35 years) dynamic and aggressive. He is result oriented and he is more interested in ends rather than means. One of the workers testifying his leadership quality remarked thus: â€Å"Though he is harsh at times you will know where you stand when you work with him. When you have done a goo d job, he lets you know it†. Mr. Dutt is willing to shoulder additional responsibilities. He decides things quickly and when action is required. He is „always on his toes?. During his fifteen years tenure in the company, Mr. Rajnarain has endeared himself to all his colleagues by his superior workman ship and pleasing manners.He always believes in the principle of employee participation in the decision making process. Unlike Mr. Dutt, he encourages his subordinates to come out with innovative ideas and useful suggestions. Before arriving at a decision he always makes it a point to consult his subordinate. Not surprisingly, all his subordinates are very pleased to work under him and praise his leadership qualities. Company records also bear evidence for the increase in the production soon after Rajnarain became the head of his department. Questions: a. b. c. d. (5X4=20 marks)State the theoretical model used to analyze this case. Analyze the leadership qualities and styles of Mr. Dutt. Analyse the leadership qualities and styles of Mr. Rajnarain. Whom do you recommend for the position of marketing manager? Why? 12MBA12-Managerial Economics Some Skill Based Sample Questions and Problems 1. Prospective car buyers are sometimes confronted by sales representatives who argue that they can offer a vehicle that is Honda Civic as good as a BMW, but at one-half the price. Use the indifference concept to explain why the claims of the sales representative are not credible. 2.Following a price change for Diet Coke, explain how retailers use sales information to learn if Lays snack chips represent a complement or substitute for Diet Coke. 3. During the past 40 years the average price of a new single-family home has risen by a factor of ten, making the cost of housing prohibitive for many Indians. Over the same time frame, however, the number of units sold per year has more than doubled. Are these data inconsistent with the idea of a downward-sloping demand curve for new housing? 4. What would an upward-sloping demand curve imply about the marginal utility derived from consumption?Why aren't upward sloping demand curves observed in the real world? 5. Forecasting the success of new product introductions is difficult. Describe some of the economic factors that a firm might consider in forecasting sales for a new tooth paste. 6. Individual consumer demand declines for inferior goods as personal income increases because consumers replace them with more desirable alternatives. Is an inverse relation between demand and national income likely for such products? 7. The price a firm receives for its product is Rs. 50 per unit. Its total cost function is 8000 + 10Q. At what quantity do total costs equal total revenues? 8.KSRTC (Volvo Service) have a capacity to carry a maximum of 10,000 passengers per month from Bangalore to Hyderabad at a fare of Rs. 600. Variable costs are Rs. 100 per passenger and fixed costs are Rs. 30,000 per month. How many pass engers should be carried per month to break even? 9. Suppose you are a sales manager of an organization. Explain how the analysis of demand contributes to business decision making, in the light of the responsibilities of a managerial economist/sales manager 10. Mr. Balakrishnan, the research manager for marketing at the Maruti Udyog Limited has specified the following demand function for Maruti Alto K10 in India:Qm= f (Pm,N,I,PH,PG,A P1) Where Qm, is the quantity demanded of Maruti Alto K10 per year, Pm is the price of Maruti Alto K10, N is population, I is the disposable income, PH is price of Hyundai, PG is price of gasoline, A is the amount of advertisement on Maruti Alto K10 and P1 is credit incentive to purchase Maruti Alto K10. Indicate whether you expect each independent or explanatory variable to be directly or inversely related to the quantity demanded of Maruti Alto K10 and the reason for your expectation. 11.Construct a hypothetical cost schedule and bring out the cost ou tput relationships in the short run between output and TC, TFC, TVC, AC, AFC, AVC 12. The demand function for Pepsi in Bangalore city is Q=400-4P Where, Q=Quantity demanded of Pepsi (in „000 bottles per week), P=Price of Pepsi per bottle, Construct a demand curve assuming price Rs. 10, 12, 15, 20 and 25 per bottle 13. A firm manufactures cars at its plant in India. At a capacity of 100 cars per week it knows that it has an assembly cost of Rs. 5,000 per car. It needs to expand production and does a series of design and cost exercises.The results are summarized below. 12MBA12 MANAGERIAL ECONOMICS Time: 3 Hours All Questions carry equal marks MODEL PAPER Max Marks: 100 Part- A Answer Any Three questions 1. a. Define Managerial economics 3 Marks b. Suppose you are a sales manager of an organization. Explain how the analysis of demand contributes to business decision making, in the light of the responsibilities of a sales manager. 7 Marks c. What conditions are necessary before pr ice discrimination is both possible and profitable? Why does price discrimination result in higher profits? 10 Marks 2. a. What is marginal cost? Marks b. Mention the salient features of long run average cost curve. What is its significance in managerial decision making? 7 Marks c. â€Å"Price leadership is an alternative co-operative method used to avoid tough competition†. Comment 10 Marks 3. a. What is Kink Demand Curve? 3 marks b. Critically examine the Cyert and March behavioral theory of the firm. 7 Marks c. What is production function? How does a long run production function is different from a short run production function? 10 Marks 4. a. â€Å"Managerial economics bridges the gap between economic theory and business practice†.Discuss 5 Marks b. Discuss the types of cartels with suitable examples from India 5 Marks c. Describe why Long Run Average Cost (LAC) curve is called as Planning Curve and envelope curve. 10 Marks 5. a. State the Law of Supply. List the f actors which determine the elasticity of supply. 5 Marks b. Discuss various cost concepts 5 Marks c. â€Å"It is believed that a firm under perfect competition is a price-taker and not a price maker† Explain with examples. 10 Marks 6. a. What is the basic objective of a firm? Distinguish between „Accounting Profit? and „Economic Profit? ith the help of an illustration. 5 Marks b. Profit is maximum when the difference between total revenue and total cost is the greatest. How is this equivalent to saying that profit is maximum when MR=MC? 10 Marks Part – B (Compulsory) 7. a. KSRTC (Volvo Service) have a capacity to carry a maximum of 10,000 passengers per month from Bangalore to Hyderabad at a fare of Rs. 600. Variable costs are Rs. 100 per passenger and fixed costs are Rs. 30,000 per month. How many passengers should be carried per month to break even? 5 Marks b. Suppose you are a sales manager of an organization.Explain how the analysis of demand contribute s to business decision making, in the light of the responsibilities of a managerial economist/sales manager 5 Marks c. Construct a hypothetical cost schedule and bring out the cost output relationships in the short run between output and TC, TFC, TVC, AC, AFC, AVC 5 Marks d. The demand function for Pepsi in Bangalore city is Q=400-4P where, Q=Quantity demanded of Pepsi (in „000 bottles per week), P=Price of Pepsi per bottle, Construct a demand curve assuming price Rs. 10, 12, 15, 20 and 25 per bottle 5 marks Part C (Compulsory) 8.Case Study 20 Marks The Times of India is one of the leading newspapers in India. In September 1972, it reduced its price from 45 paisa to 20 paisa per paper while the prices of its rivals remained unchanged. The number of news papers sold by TOI and its rivals was as follows: Paper August-1972 May-1973 3,55,000 5,18,000 TOI 10,24,000 9,93,000 Statesman 3,92,000 4,02,000 The Hindu 2,77,000 Hindustan Times 3,25,000 a. Analyze the case and summarize usi ng appropriate concepts studied 5 Marks b. Based on the above information, find out the price elasticity of demand for TOI state whether it is elastic or inelastic. 5 Marks c.Whether the cross elasticity of demand between Statesman and TOI positive or Negative? 5 Marks d. Find possible reasons why demand for Hindustan Times decreased? 5 Marks Quantitative Methods – I (12MBA13) Model Skill based questions for Q 7 1. â€Å"Colgate toothpaste sales in Banashankari zone have dipped in last three weeks†. Design Research method for analyzing this. (— Management problem + Exploratory research+) 2. â€Å"The training effectiveness extended to employee has to be tested† suggest the type of research? Why? (—–Experimental research) 3. Define the target population for the research problem† Employee absenteeism† 4.Diesel price is hiked by 7 pm. On the same day by 9 pm news the opinion on hike has to be telecasted. Suggest the process of resea rch design. (Non-probability sampling +Diesel vehicle owners + Interview technique) 5. The impact of Advertisement on sales is to be analyzed suggest the tools used. Why? ( Correlation) 6. The bus arriving at a terminal is to be forecasted. Suggest which method is used? Why? ( Probability) 7. The past sales records are available is it possible to forecast the future sales? How? ( Regression) 8. Is it possible to test the opinion given by the gender mix? How? ( Chi Square Test) 9.An opinion is collected between two strata employee on Dissatisfaction. How do you test the difference in opinion among the group and between the groups? Explain( Two way ANOVA) 10. In the research output the value of deficiency of data validation is 0. 25. Then how this value is calculated? ( Multi variate Regression( 1- R Square )= 0. 25 ) Quantitative Methods – I (12MBA13) Model Question Paper Duration: 180 Minutes Max Marks: 100 Part – A Answer any 3 questions 1. a) Differentiate management problem with research problem. b) State the Characteristics of good measurement c) State and explain the contents of report writing in detail. 3 M) (7 M) (10 M) 2 a) Define sampling? b) State the procedure of hypothesis testing. c) The sales and advertisement expenses of a firm is given below; Firm: Sales (Rs. Lakhs) 1 2 3 4 5 6 7 8 9 (3 M) (7 M) (10 M) 10 50 50 55 60 65 65 65 60 60 50 Expenses (Rs. Lakhs) 11 13 14 16 16 15 15 14 13 13 Calculate the co-efficient of correlation and comment 3 a)Differentiate between census and survey. ( 3 M) b) The median and mode of the following wage distribution are known to be Rs. 33. 5 and 34. If the total number of workers is 230, find the missing frequencies. (7 M) Wages (in Rs) No. f workers 0-10 4 10-20 16 20-30 X1 30-40 X2 40-50 X3 50-60 6 60-70 4 c) The marks scored by set of students are given below; Marks (Economics) : 25 28 35 32 31 36 29 38 34 32 Marks (Statistics) : 43 46 49 41 36 32 31 30 33 39 (10 M) Construct the regression equatio ns. Calculate the most likely mark in statisticswhen mark in economics is 30. 4 a). â€Å"After settlement the average weekly wage in a factory had increased from Rs 800 to Rs 1200 and the standard deviation has increased from Rs 100 to Rs 150†³. Comment on the uniformity of the wages before and after the settlement. 5 M) b). An aero plane flies around a square the sides of which measure 100 km each. The aero plane covers at a speed of 100km/hr the first side, at 200 km/hr the second side, at 300 km/hr the third side and at 400 km/hr the forth side. What is the average speed of the aero plane around the square? (5 M) c). A company maintains two regional offices. It is interested in knowing whether or not there are significant differences in the proportions of smokers in two offices. In regional office A, a random sample of 70 employees was taken and it was found that 40 percent were smokers.In regional office B, a random sample of 100 employees indicated 55 as smokers. Is the difference between the proportions of smokers in the two regional offices significant? 5 a). State the steps carried out in ANOVA test b). Substantiate the power of literature review (5 M) (5 M) (10M) c). Three machines A, B and C produce respectively 60%, 30% and 10% of the total number of items of a factory. The percentages of defective output of these machines are respectively 2%, 3% and 4%. An item is selected at random and is found defective. Find the probability that the item was produced by machine C. 6 a).Differentiate between Liketr’s scale & semantic differential scale. (5 M) b). An aero plane flies around a square the sides of which measure 100 km each. The aero plane covers at a speed of 100km/hr the first side, at 200 km/hr the second side, at 300 km/hr the third side and at 400 km/hr the forth side. What is the average speed of the aero plane around the square? (5 M) c). Find i) Inter quartile Range ii) Quartile deviation iii) Coefficient of Quartile deviation f or the following distribution. (10M) Class Frequency 0-15 15-30 30-45 45-60 60-75 75-90 90-105 8 26 30 45 20 17 4 Part – B (Compulsory) 7 a).After applying the correlation test for the Variables Student performance with teacher performance the computed value for r is determined as 0. 9. Suggest your interpretation of results. (5M) b). In Z test, the table value is 1. 96 and computed value is 2. 0. State the result of Hypothesis. (5M) c). † Increase in sales is not due to only advertisements† Do you agree? What type of statistic test is to be applied in this case? (5M) d). The research involves sample of less than 30 . The analysis is done based on categorical data. To test the Hypothesis which type of test is required? Why? (5M) Part – C (Compulsory) 8 (a).Design a questionnaire to the research problem â€Å"Corporate Adaptability of New employee â€Å" (10 M) (b). The unemployment problem in India is increasing. In this background it is required to sugge st the set of remedial measure to reduce the problem. Suggest a research Design for this problem. (10 M) Accounting For Management (12MBA14) Skill Based Questions (For Part-B- Q. No. 7- 5 Marks Each) 1) The gross Total Income of Mr. Raju who is an employee of a private company aged about 49 years is Rs. 295000 for the assessment year 2012-13, he want to reduce the tax liability. How do you assist him to reduce his tax liability? ) If you are a auditor of a company what key elements you look for to assess the accuracy of the financial records? 3) Which ratio, out of fixed assets turnover and net worth turnover, to your mind is more useful for analyising efficiency? Why? 4) Why do you think Liquidity ratio plays a key role in Banking Industry? Comment. 5) „Why capital is treated as a liability?. Justify. 6) A firm purchases 50 furniture worth Rs. 500000. A financial accountant of the firm has recorded only Rs. 500000 in journal & ledger, but not 50 no. s of furnitures. Interpret using suitable accounting concept. ) â€Å"Balance Sheet is a statement, but not an account†. Comment. 8) Bring out the role played by the matching principle in the determination of business performance and financial position. 9) Is accrual basis of accounting is superior to cash basis of accounting in meeting the economic decision making needs of the users of financial statements? Why or Why not? 10) â€Å"Financial statements are the only basis for measuring the performance of a company†. Comment. 12MBA14 Accounting Time: 3 hrs. for Management Model Question Paper Max. Marks: 100 Note: 1. Answer any THREE full questions from Part-A. 2.Part-B and Part-C are compulsory. Part-A 1. a. What is Contra entry? Give example. b. Write a short on role of Forensic Accountant (3 Marks) (7 Marks) c. Give accounting equation for the following transactions of Hitesh for the year 2009. Started business with cash Rs. 18,000. (10 Marks) i. Paid rent in advance Rs. 400. ii. Purchased g oods for cash Rs. 5000 and on credit Rs. 2,000. iii. Sold goods for cash Rs. 4,000 (costing Rs. 2,400). iv. Rent paid Rs. 1,000 and rent outstanding Rs. 200. v. Bought motor-cycle for personal use Rs. 500. vi. Purchased equipments for cash Rs. 500. vii. Paid to creditors Rs. 600. iii. Depreciation on equipment Rs. 25. ix. Business expenses Rs. 400. 2. a. What is MAOCARO? (3 Marks) b. Explain the need and benefit of Corporate Governance. (7 Marks) c. Record the following transaction in three column cash book. (10 Marks) 1/3/2008 opened a Bank account with capital Rs. 1, 00,000 & cash in hand Rs. 40,000. 3/3/2008 paid into Bank Rs. 10,000. 5/3/2008 Bought Goods for Rs. 3,800 and paid by cheque. 6/3/2008 Sold goods for cash Rs. 2,600 & deposited the same into the Bank. 7/3/2008 Sold goods to Mr. X an account Rs. 10,000. 10/3/2008 Paid Mr. A by cheque Rs. 240 receiving a discount of Rs. 10. 5/3/2008 Received a cheque from Mr. Vikas Rs. 1080 and allowed him Discount Rs. 20. 16/3/2008 Rec eived a cheque from Mr. Santhosh Rs. 4000. . 3. a. List out any six items deductible under Section 80C. (3 Marks) b. On 01st January, 2010, the following were the ledger balances of Gopal and Co. : Cash in hand Rs. 900/-; Cash at bank Rs. 21, 000/-; Soni (Cr) Rs 3, 000/-; Zahir (Dr) Rs. 2, 400/-; Stock Rs. 12, 000/-; Prasad (Cr) Rs. 6, 000/-; Sharma (Dr) Rs. 4, 500/-; Lall (Cr) Rs. 2, 700/-; Ascertain capital. Transactions during the month were; Journalize the above transactions. (7 Marks) 2010 Jan 2. Bought goods of Prasad – Rs. , 700/Jan 3. Sold to Sharma – Rs. 3, 000/Jan 5. Bought goods of Lall for cash, paid by cheque – Rs. 3, 600/- Jan 7. Withdraw cash for personal use – Rs. 200/Jan 13. Recived from Zahir in full settlement – Rs. 2, 350/Jan 17. Paid to Soni in full settlement – Rs. 2, 920/Jan 29. Paid to Prasad by cheque – Rs. 2, 650/- and Discount allowed by him – Rs. 50/- c. From the following information prepare Cash Fl ow Statement by Indirect Method. (10 Marks) COMPARATIVE BALANCE SHEET OF EXCELLENT LTD. , Liabilities & As at As at Assets As at As at capital 31. 03. 2008 31. 03. 2007 31. 03. 2008 31. 03. 2007 Rs. Rs. Rs. Rs.Share Capital Reserve & Surplus Secured Loans Current Liabilities 50,00,000 15,00,000 35,00,000 50,00,000 40,00,000 Fixed Assets 31,00,000 30,00,000 Investments 1,50,000 5,00,000 Cash and Bank 40,00,000 Balances 2,00,000 1,25,000 60,00,000 Stocks, Stores, 75,00,000 78,75,000 WIP 40,00,000 35,00,000 Sundry Debtors 1,45,00,000 1,50,00,000 1,45,00,000 1,50,00,000 (i) The net profit for the year after adjustment in respect of provisions for dividends and taxation was Rs. 10,00,000 There was addition to Fixed Assets during the year amounting to Rs. 4,00,000 and Depreciation for the year was Rs. 3,00,000 4 a. What is Qualified Audit Report?State its contents (5 Marks) b. What is direct tax? State the Income tax rates for an individual for the Current A. Y. (5 Marks) c. The following Trial Balance has been prepared wrongly. You are asked to prepare the trial balance correctly. (10 Marks) Name of accounts Debit balance (Rs. ) ——4,000 Credit balance (Rs. ) 2,000 —— Cash in hand Purchases returns Wages Establishment expenses Sales returns Capital Carriage outward Discount received Commission earned Machinery Stock Debtors Creditors Sales Purchases Bank overdraft Manufacturing expenses Loan from Ashok Carriage inward Interest on investment Grand total ,000 12,000 —22,000 –1,200 800 ———8,000 ——28,000 14,000 —-14,000 ,1000 ———1,13,000 ——–8,000 —2,000 —–20,000 10,000 —-12,000 44,000 ——-14,000 ———1000 1,13,000 5. a. State the objectives of IFRS. b. Briefly explain the merit & demerits of Human Resource Accounting. (5 Marks) (5 Marks) c. â€Å"Without accounting concepts & convention s, objective, reliable, consistent and comparable accounts cannot be maintained†. Comment. (10 Marks) 6. a. What is window dressing? How financial statements are window dressed. (5 Marks) b. Mr. A has applied for the the position of Financial Analyst at E&Y Co.Ltd. The Head of Finance wants to assess the basic accounting skill sets of a candidate. The following information is provided in form of ratios to Mr. A to prepare the Balance Sheet given in the under mentioned proforma (15 Marks) Total Assets/ Net worth Sales/Fixed assets Sales/Current assets Sales/Inventory Sales/Debtors Current Ratio Annual Sales = Rs. 25, 00,000 = = = = = = 3. 5 6 8 15 18 2. 5 Balance Sheet Liabilities Net worth Long term Debt Current Liabilities Rs. ————Assets Fixed Assets Inventory Debtors Liquid Assets —-Rs. —————- Assume you to be Mr.A, how will you prepare the Balance Sheet with necessary working notes. Part-B 7. a. Being a p rospective Investor, Interpret the following from the view point of Liquidity. (5 Marks) Particulars Current Assets Bank A (Rs. ) 200000 Bank B (Rs. ) 800000 Fixed Assets Total Assets 800000 1000000 200000 1000000 Following are the income statements of Star Ltd. , Mumbai for the years 2010-2011. Trading & Profit & Loss Account 31. 03. 2011 Particulars 200000 By Sales 550000 By closing stock 80000 By Income from investment 64000 By dividend received 40000 60000 12000 7000 8000 14000 412500 1447500 1217000 1447500Particulars To Opening Stock To Purchases To Wages To salaries To rent & Taxes To Depreciation To selling expenses To discount allowed To loss on sale of Plant To interest paid To Net profit 31. 03. 2010 85000 500000 60000 42000 35000 40000 12000 5000 12000 426000 1217000 31. 03. 2010 31. 03. 2011 1000000 200000 1200000 225000 12000 5000 15000 7500 b. For the above problem analyse the Income Statement using â€Å"Horizontal analysis†. (5 Marks) c. For the above problem analyse the Income Statement using â€Å"Vertical analysis†. d. For the above problem comment on the profitability of the Company. . Part-C 8. (Case Study) (20 Marks) (5 Marks) (5 Marks)The following is the trial balance of Mr. X of Bombay as on 31st Dec. 2009. Prepare a trading and profit and loss account for the year ended 31st Dec. 2009 and the balance sheet as on that data after taking into consideration the following adjustments. Adjustments: i. Stock on 31st Dec. 2009 was Rs. 10,000. ii. Debts worth Rs. 2000 should be written off as bad. iii. Depreciate machinery by 5% and motor vans by 15%. iv. Provision for bad & doubtful debts should be increased by Rs. 600. v. Commission accrued & not received Rs. 500. vi. Goods worth Rs. 500 were used by the proprietor for his personal use. ii. On 20th Dec. 2009, a fire broke out in the shop & goods worth Rs. 2000 were completely destroyed. The insurance company accepted the claim for Rs. 1500 only & paid the amount on 1st Jan 201 0. Trial Balance as on 31st Dec. 2009 Particulars Mr. X Capital Mr. X Drawings Stock on 1st Jan 2009 Purchase & Sales Returns Discounts Commission received Income Tax paid Office Salaries Office Rent Advertising Sundry Debtors & Creditors Provision for doubtful debts Manufacturing Wages Bills Receivable & Payable Carriage Machinery Motor Vans Land & Buildings Office Expenses Cash at Bank Cash in hand TOTALDr 7500 12000 86000 2000 500 700 17300 2000 1700 85000 8600 5000 600 40000 7000 10000 1500 6000 2300 295700 Cr 85000 170000 1000 700 1000 30000 3000 5000 295700 Information Technology for Managers Sub Code: 12MBA15 Question Bank (Skill Based questions) A) The regional director of a marketing company wants to have an emergency meeting with all his sales team members and to show them a new protocol developed by the competitor. But all are at far-away places on sales assignments. Suggest how a suitable technology based method helps him.B) Marketing Managers of a manufacturing firm are planning to increase the sales this year at any cost and they are supposed to prepare a proposal to show the management saying, what-if they increase the advertisement budget this year by 10%, 20% and 30% over the last year’s budget. Suggest a suitable Information system which helps them in their What-if analysis and comment. C) Japan is planning host a football tournament, surprisingly for ROBOTS to showcase their technological supremacy. What branch of computer science will help them in designing the ROBOTS to play the game?Comment. D) A logistics company want to provide up-to date information to their client about their shipment regarding their place or location, movement, and time of arrival at the destination, at any point of time the clients want to know about, in order to have a satisfied customer base. Suggest what technology they should adopt to continuously track the shipments and how can they achieve their goal. Model Papers Information Technology for Managers Sub Code: 12MBA15 Time: 3 Hours Note: 1. Answer any 3 questions from Part-A 2. Part -B and Part-C Questions are Compulsory Max.Marks: 100 3. Draw Diagrams wherever necessary to enhance your presentation PART-A Q. No. 1 a) Differentiate Data and Information b) State the different Components of Information system. (03 Marks) (07 Marks) c) Explain the importance of Information systems from End user, Enterprise and Global perspectives. (10 Marks) Q. No. 2 a) List types Information system serving the needs of end users at various Organizational levels (03 Marks) b) State the advantages of Office Automation system (07 Marks) c) With a neat block diagram explain the functioning of Transaction Processing System. 10 Marks) Q. No. 3 a) What is Prototyping? b) Briefly explain the phases in System Development Life Cycle. (03 Marks) (07 Marks) c) Discuss the Application of Internet/Intranet/extranet technology in efficient & effective business communication. (10 Marks) Q. No. 4 a) What is Enterpris e Resource Planning? Give one example. (05 Marks) b) Discuss the role of CRM in maintaining a satisfied and loyal customer base for today’s business firms. (05 Marks) c) Give an innovative, conceptual design for online conduction of examination, evaluation and result announcement in your own institute. 10 Marks) Q. No. 5 a) Define e-business, e-commerce, with suitable examples. (05 Marks) b) Explain the different types of e-business models classified based on producer/supplier-customer /client relationship. (05 Marks) c) Explain in detail the nine essential categories of e-commerce processes with a neat block diagram (10 Marks) Q. No. 6 a) IT enabled services improve the effectiveness and efficiency of businesses in comparison with non-IT enabled ones. Discuss with suitable examples. (05 Marks) b) Discuss the social and ethical dimensions of IT in Business activities. (05 Marks) ) Explain the important security measures that are part of the security management of information system. (10 Marks) PART-B Q. No. 7 a) Design a Hospital Management system, with relevant contents as much as possible (05 Marks) b) Assume that you own a mobile retail sales business and decide to have online web-store for the same. List and explain the contents of your web pages for carrying out the business efficiently. (05 Marks) c) Explain IT involvement in BPOs. Do you feel â€Å"there is no BPO without IT†? Justify your views. (05 Marks) d) Too much dependency on IT may pose a threat to national business interests and security.Give your views. (05 Marks) PART-C Q. No. 8 CASE STUDY (Compulsory) Marks) (20 12MBA16 Managerial Communication Model skill based questions 1. You are a fresher and you have been interviewed for the job of a management trainee at Britannia industries Ltd. the following questions are asked by the interviewer: give your response to each one of them. i. What do you consider your greatest attributes? ii. Name a few weaknesses in you. iii. What are you r long term goals and how do you think you can achieve them in this organization? iv. What experience do you have in problem solving? . Justify your candidature for this job. 2. A fellow student says, â€Å"So I? m not a good writer. But I? m a management major. I? ll have secretaries to handle my writing for me. † Give this student your best advice, including the reasoning behind it 3. Explain your prediction. Will hard-copy letters diminish in importance as email remains a standard form of business communication? Become obsolete? Vanish? 4. Discuss the reasons for social networking? s phenomenal growth. Is this growth likely to continue? 5. Some authorities say that concerns about correctness inhibit a person? email communication. Does this stand have merit? Discuss. 6. Some authorities say that shortcuts in text messaging will lead to users? inability to spell properly in more formal contexts. Do you agree? Why or why not? 7. How would you write a message to a close friend who works for you but: a) Needs to be disciplined b) Is to be congratulated c) Is to be relocated to an equally attractive location within the same city? 8. . Criticize and re-draft the following thank-you message from a college student to a professor who has sent her a job lead. Subject: Thanks Dear Prof.Smith, Thanks for the hot tip on the job! I? m interviewing there tomorrow! Sarah Model Question Paper 12MBA16 Managerial Communication PART-A Answer any 3 full questions 1. a) b) c) Distinguish between Hearing and Listening. What is Grapevine and why is it important? Explain elaborately the Crisis Communication process. 3m 7m 10m 2. a) What do Empathy and Reflection mean? 3m b) What are the Barriers to Communication? Give a brief on any seven of them. 7m c) Explain briefly the concepts Chronemics , Proxemics ,Oculesics ,Haptics and Kinesics 10 m 3. ) b) What is a Dangling Modifier? Give an example. What are the principles of effective writing 3m 7m 10m c) . Discuss the 3*3 writin g process. 4. a) b) c) What is a Business Letter? Explain the formats for writing a business letter. Define Memo and briefly explain its types. 5m 5m Motilal & Co. , a leading garment manufacturing and exporting firm has received a letter of complaint from one of its U. K. clients stating that none of the materials client is in the most important and profitable list of customers for Motilal & Co. 10 m 4. a) Draft a letter to the U. K. lient, pacifying them and assuring the best of services in the future. b) Also prepare an internal communication to the Manager of the concerned department asking for an immediate explanation. 10m 10 m 5. a) Briefly discuss the Styles of Negotiation. 5m b) c) Discuss the various visual aids used to enhance the quality of a presentation. Explain the electronic writing process 5m 10m 6. a) What are the five important aspects that should be considered for a media interview? 5m b) Prepare a press release of your college to gain publication on the just conc luded national level management fest. m c) Apply for the position of Management trainee at ITC Ltd considering you are a fresher. 10m PART – B Compulsory 7. You have been asked to deliver an extempore speech on „How to improve the functioning of your company?. Quickly jot down some points for the speech. a) b) Prepare an advertisement of a new mobile hand-set. Write a creative copy As the GM, you are going to address the Annual General Body Meeting of your garment manufacturing company. Draft your speech. c) Point out the shortcomings in this message granting a claim for a fax machine received in damage condition.Inspection of the package revealed that the damage did not occur in transit. Dear Ms. Orsag: Your May3 letter in which you claim that the RigoFAX391 was received in damaged condition has been carefully considered. We inspect all our machines carefully before packing them, and we pack them carefully in strong boxes with Styrofoam supports that hold them snugly. Thus we cannot understand how the damage could have occurred. Even so, we stand behind our product and will replace any that are damaged. However we must ask that first you send us the defective one so we can inspect it.After your claim of damage has been verified, we will send you a new one. We regret any inconvenience this situation may have caused you and assure you that problems like this rarely occur in our shipping department. Scott Hilderbran PART- C 8. (Case Study) compulsory Barry and Communication Barriers – Effective Communication as a Motivator One common complaint employee? s voice about supervisors is inconsistent messages – meaning one supervisor tells them one thing and another tells them something different. Imagine you are the supervisor/manager for each of the employees described below.As you read their case, give consideration to how you might help communicate with the employee to remedy the conflict. Barry is a 27-year old who is a foodservice mana ger at a casual dining restaurant. Barry is responsible for supervising and managing all employees in the back of the house. Employees working in the back of the house range in age from 16 years old to 55 years old. In addition, the employees come from diverse cultural and ethnic backgrounds. For many, English is not their primary language. Barry is ServSafe ® certified and tries his best to keep up with food safety issues in the kitchen but he admits it? not easy. Employees receive â€Å"on the job training† about food safety basics (for example, appropriate hygiene and hand washing, time/temperature, and cleaning and sanitizing). But with high turnover of employees, training is often rushed and some new employees are put right into the job without training if it is a busy day. Eventually, most employees get some kind of food safety training. The owners of the restaurant are supportive of Barry in his food safety efforts because they know if a food safety outbreak were eve r linked to their restaurant; it would likely put them out of business.Still, the owners note there are additional costs for training and making sure food is handled safely. One day Barry comes to work and is rather upset even before he steps into the restaurant. Things haven? t been going well at home and he was lucky to rummage through some of the dirty laundry and find a relatively clean outfit to wear for work. He admits he needs a haircut and a good hand scrubbing, especially after working on his car last evening. When he walks into the kitchen he notices several trays of uncooked meat sitting out in the kitchen area.It appears these have been sitting at room temperature for quite some time. Barry is frustrated and doesn? t know what to do. He feels like he is beating his head against a brick wall when it comes to getting employees to practice food safety. Barry has taken many efforts to get employees to be safe in how they handle food. He has huge signs posted all over the kit chen with these words: KEEP HOT FOOD HOT AND COLD FOOD COLD and WASH YOUR HANDS ALWAYS AND OFTEN. All employees are given a thermometer when they start so that they can temp food.Hand sinks, soap, and paper towels are available for employees so that they are encouraged to wash their hands frequently. Questions: 1. What are the communication challenges and barriers Barry faces? 2. What solutions might Barry consider in addressing each of these challenges and barriers? 3. What Standard Operating Procedures (SOPs) would be helpful for Barry to implement and enforce? 4. What are some ways Barry might use effective communication as a motivator for employees to follow safe food handling practices?